Why should I learn lifesaving skills?
Would you know what to do in these common emergencies: cardiac arrest, choking, shock, an allergic reaction? Responding quickly and properly can save the life of a spouse, child, friend, or stranger.
Is there a way to earn certification without attending a class?
Yes, you may take what is known as a challenge. Learn more.
How do I register for a course?
You can register online, in person, by mail, or by telephone at 989-754-8181. Payment is due upon registration. Employers may register their employees with a company credit card or check. If registering for a Saturday or Monday course, you must be registered by the Thursday before, during normal office hours. All materials included unless noted.
Do you accept credit cards?
Yes, we accept Visa and MasterCard.
What are your policies and procedures?
A refund will be issued, less a $10 processing fee, for cancellations made at least 48 hours prior to the course. Cancellations made after the 48 hour period will not be refunded but one rescheduling will be allowed. For Saturday and Monday classes you must register by Thursday before 3:30 p.m. We reserve the right to cancel classes due to insufficient registration, instructor unavailability, or inclement weather. Please view a comprehensive list here.
Are there any physical restrictions?
Certification requires a skills ability demonstration on the floor. Please wear practical clothing. Certificates of attendance may be issued for those that successfully complete all other portions.
Can the Red Cross bring their training to my workplace?
Yes, we are able to contract with your employer to provide this full service training.
Our training experience was fantastic, how can I let you know?
We appreciate and encourage customer feedback. Please visit http://www.redcross.org/en/surveys/capss/all to complete a customer satisfaction survey.
Why should I choose the Red Cross for my needs?
Red Cross standards ensure consistent, high quality instructor training designed to deliver cost-effective and convenient emergency preparedness training to the work force and community. And when you support the Red Cross, you are supporting an organization that provides disaster relief services, free of charge, to your community.
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